The Selling Family
Your Go To Resource For Making Money Online
Contact Me
Get in Touch With Jessica
Thank you for reaching out! I'm always happy to hear from The Selling Family readers. If you have a question about working with me or need customer support for a past purchase, please feel free to send a message via the contact form below.
FAQ
You've got questions? We have answers!
Here are the answers to some of the most common questions we receive in our contact form. Check them out and see if your question has been answered 🙂
Customer FAQ's
We accept credit cards through the Stripe payment processor as well as Paypal payments.
We want you to feel 100% confident in your purchases with us! Each offering will specify the refund period on the sales page.
Our courses & ebooks come with a 30-day money back guarantee. I know it can be scary trusting that someone can actually teach you what they say they will. That's why if you buy one of my courses and decide it wasn't right for you, no worries! Just let us know within 30 days and we will refund the purchase for you.
Digital downloads like templates / planners do not come back with a money back guarantee (unless they don't download or something like that). We show exactly what you are getting at the time of purchase, so there will be no surprises.
Coaching of any type is non-refundable. If you are unsure about what you will receive during our time together, please contact me and we can make sure coaching is a good fit prior to moving forward.
Ultimately, I want you to be happy with your purchase from me. If for some reason you are unhappy with your purchase, please reach out and I'll make it right!
Unless otherwise stated, our courses come with ‘lifetime access'. This means as long as we are still selling the course, you can access it in our member's area.Â
If we retire the course and need to remove it from our hosting system, we will let you know and give you at least 30-days notice to get ‘one last look' at the materials.Â
Typically, if something is retired, it is no longer relevant to today's industry standards.Â
I'm sorry! We have discontinued and retired all of our Amazon FBA courses as of July 2023. These course had become outdated and were no longer being updated. At this time these courses are no longer available to access.
We keep all of your paid courses and templates inside of our Low Content School membership portal.
You can access the portal here.Â
Unfortunately, we are unable to offer one-on-one support after course purchases. We believe in empowering our students to learn independently and offer comprehensive materials within our courses to facilitate self-learning.
However, if you encounter a training error or technical issue within the course materials, please let us know via our helpdesk. We will be happy to assist you in resolving any issues related to the course content.
We appreciate your understanding and hope that the resources provided within our courses will help you achieve your learning goals.
Guest Posting & Advertising FAQ's
We appreciate your interest in contributing to The Selling Family site content. However, we do not accept guest posts at this time. We are committed to providing high-quality, original content to our readers and maintain strict editorial standards for all content published on our site.
If you are interested in promoting your brand or product on our website, we offer advertising options. Sponsored posts are a form of advertising that allows you to promote your product or service to our readers. Please note that sponsored posts are not free and are subject to our editorial guidelines and availability.
If you are interested in learning more about sponsored post options, please click here for more information.
Thank you for your understanding, and we look forward to the possibility of working with you on a sponsored post.
We appreciate your interest in partnering with us as an affiliate. We love working with new partners and promoting products that we believe in.
However, please note that we do charge a sponsorship rate for all product reviews in the beginning. This allows us to thoroughly review your product and create high-quality content that will be valuable to our readers. We have a large and engaged audience, with over 70,000 email subscribers and over 60,000 website visits per month, and we take our responsibility to provide them with quality content very seriously.
Once we have established a long-term affiliate relationship with you, we look forward to promoting your product consistently as affiliates of your product. We believe in creating win-win relationships with our affiliate partners and want to ensure that we are promoting products that align with our values and mission.
Thank you for your understanding and we look forward to the possibility of working with you as an affiliate partner. If you are interested in learning more about our sponsorship rates please check out our advertising page.
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